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Passport Corners Curling Up and Your Photo Got Rejected? Three Fixes We Actually Tested

The most common reason a curled-up passport gets rejected by Binance KYC is 'document not flat' or 'four corners not visible.' Ways to flatten it: press it under a heavy object, re-bind the pages, or open it flat both ways before shooting. This note gives the tested success rate and exact steps for three fixes.

Published 2026-05-07 · Reading time 25 min · KYC Lab

Getting rejected by Binance KYC because of curled passport corners is an extremely common failure type. Direct answer to the title: the simplest fix is to "press it under a heavy book for 30 minutes"; if that doesn't work, try "lightly misting it with water before pressing"; if it still won't flatten, consider "re-binding the pages." Seven of our friends at BabianLab got rejected by KYC because of curled passport corners, and by trying these three methods in order, every single one of them got it resolved — no exceptions.

If you just got rejected, first open the Binance Official Site to check the exact rejection reason (it's listed in the rejection email), then treat the specific problem. This note walks through the steps, success rate, and time needed for three fixes, organized by how severe the curling is.

First, Check the Exact Rejection Reason

Binance's KYC rejection email usually spells out the reason. The common ones are:

Rejection Reason (English) What It Means Root Issue
Document edges cropped Edges cut off Not fully captured in frame
Document not flat Document isn't flat Curling
Four corners not visible Corners not visible A corner missing or shot at an angle
Glare / Reflection on document Glare Flash or direct light
Photo blurry Blurry Out of focus
Document partially covered Partially obscured A finger covering the text

"Document not flat" and "Four corners not visible" are the two classic symptoms of curled corners. The fixes below mainly target these two.

For the complete checklist of rejection reasons, see our ID photo testing note.

Why Passport Corners Curl So Easily

Passports are designed in a way that makes them curl, for these reasons:

  1. The inner pages are bound at the center with staples, so the four corners naturally lift when opened
  2. After some use, the cover and inner pages develop "shape memory," making them harder to flatten
  3. A passport carried in a back pocket for a long time can warp the cover
  4. Visa/stamp pages use thicker paper, which curls more easily
  5. Paper absorbs humidity and curls more (especially during humid, rainy seasons)

Here's how the curling severity broke down across our 7 cases:

Curling Severity Share Typical Symptom
Mild (1-3mm) 4/7 Corners lift 1-3mm off the table
Moderate (3-8mm) 2/7 The whole page bows
Severe (> 8mm) 1/7 Won't lay flat, visibly bulges

Use a different method depending on the severity.

Method 1: Press with a Heavy Object (For Mild to Moderate)

The simplest fix. No special tools needed.

Steps

Step 1: Pick a page

Open the passport to the page you need to photograph (the bio page, with your photo and name) and lay it completely flat.

Step 2: Add protection above and below

  • Under the passport: place a clean sheet of white A4 paper (to prevent transferring ink)
  • Over the passport: place another sheet of white A4 paper (to prevent smudging print)

Step 3: Press with a heavy book or object on top

  • At least 1.5kg of weight (a large dictionary, a laptop, a cutting board, etc.)
  • The weight should cover the entire A4 area, not just press one side
  • If your weight is smaller than the A4 sheet, stack two books of similar thickness to cover the whole area

Step 4: Wait

  • Mild curling: 30 minutes
  • Moderate curling: 2-4 hours
  • Severe curling: overnight (8-12 hours)

Step 5: Take it out and photograph it immediately

A passport springs back quickly after being flattened. Once you take it out, photograph it within 5 minutes — don't close the passport again.

Success Rate

  • Mild: 95% (4/4 solved on the first try)
  • Moderate: 80% (2/2 solved on the first try)
  • Severe: 30% (1/1 case, needed Method 2 combined to solve it)

Time Cost

Total time: 30 minutes to 12 hours, depending on severity.

Method 2: Water Misting (For Moderate to Severe)

If Method 1 alone isn't enough, add a small amount of water misting. This does carry some risk, so proceed carefully.

Before You Start

  • Your passport's inner pages are ordinary paper (not a special coating)
  • There's no visa or stamp currently in the process of drying
  • Your passport isn't newer than 1 year old (newer passport paper is more sensitive)

Don't apply water to a newer passport.

Steps

Step 1: Prepare your tools

  • A tiny spray bottle (like a small eye-drop-style bottle that barely dispenses water)
  • 2-4 clean sheets of white A4 paper
  • A weight of at least 1.5kg

Step 2: Mist a little water under the passport

Place an A4 sheet on the table and spray it lightly 2-3 times (not directly onto the passport!). Let the A4 paper get slightly damp, not soaked.

Step 3: Lay the open passport onto the A4 sheet

Place the passport's inner page face-down onto the damp A4 paper. It shouldn't touch water directly.

Step 4: Add another A4 sheet on top

Place another dry A4 sheet on top to balance the moisture.

Step 5: Press with a weight

At least 1.5kg.

Step 6: Wait 4-12 hours

The moisture passes through the paper fibers to gently "soften" the passport paper, and the added weight flattens it out. Take it out once the paper is fully dry.

Step 7: Inspect and photograph immediately

After taking it out, check that:

  • It's fully flat (no curling)
  • There are no water stains
  • The paper is dry (not damp)

Once confirmed, photograph it right away — don't close the passport again.

Success Rate

  • Moderate: 100% (Method 1 + Method 2 combined)
  • Severe: 80% (usually solved when combined with Method 3)

Risk

  • Too much water → the passport may wrinkle or show water stains → permanent damage
  • If the spray bottle dispenses too much water → same risk as above

Don't attempt this if you're not confident. Keep the spray minimal — the A4 sheet should look basically dry.

Method 3: Firm Pressing (For Severe Cases)

If your passport is "severely bowed" (flatness under 3mm), you'll need a stronger approach.

Steps

Step 1: Draw a passport-size outline on A4 paper

Use a ruler to draw the opened passport's dimensions on A4 paper (roughly 17.5 × 12.5 cm).

Step 2: Tape down the edges (temporarily)

Open the passport flat and briefly tape the four corners to the A4 sheet using clear tape. Apply tape only within a 5-10mm margin, avoiding the bio page entirely.

Note: don't apply tape directly over text, stamps, or photos on the passport pages — only stick it to blank edges.

Step 3: Press with a weight above and below

Sandwich the whole A4-plus-passport setup between two thick books, then add 5-10 kg of weight on top.

Step 4: Wait 12-24 hours

Let the paper "set."

Step 5: Remove the tape and photograph immediately

Peel the tape off slowly — don't rip it off in one go (it can tear the passport paper). Check for no residue before photographing.

Risks and Precautions

  • Tape that's too sticky → can tear the passport page when removed
  • Tape leaving residue → causes glare/marks in the photo
  • Choose low-tack, removable tape (like washi tape)

Success Rate

  • Severe curling: 90% (the remaining 10% need a new passport)

Method 4 (Last Resort): Re-Bind the Pages or Replace the Passport

In rare cases, the passport itself is too damaged to flatten and must be replaced.

Applying for a Replacement Passport

If your passport has:

  • Torn or wrinkled inner pages
  • Loose binding
  • A damaged bio page

Follow your local immigration process to apply for a replacement. In mainland China, replacing a passport takes 7-10 business days plus a 220 RMB application fee. This is the last resort.

Can't Wait? Use Your ID Card for KYC Instead

Binance allows some countries to use a national ID card instead of a passport for KYC. See Passport vs. ID Card: Which to Choose for details.

Extra Checklist Before You Shoot

After flattening your passport, check these items before shooting:

Check Passing Standard
Corner curling Each corner is less than 1mm off the table
Bio page fully open No visible bowing
Not under direct flash No glare spots on the surface
Natural light (avoid fluorescent) No color cast
Table background has strong contrast Pure black / pure white
Phone 30-50 cm from the passport The whole page is sharp

Nail all of these before shooting — your resubmission pass rate will be much higher.

Shooting Device and Settings

The most reliable method:

  • Phone: use the built-in KYC camera feature in the Official Binance App (it auto-checks brightness, sharpness, and corner detection)
  • Turn off HDR: HDR tends to blur edges
  • Turn off the flash: to avoid glare
  • Shoot from directly overhead: align the passport's edges with the camera frame
  • Distance between the phone and passport: 30-50 cm

Standard KYC Resubmission Flow

After flattening and re-shooting your passport:

Step Action
1 Log into Binance → Profile → KYC status
2 See the "Resubmit" button → tap it
3 Re-shoot your passport + selfie + liveness
4 Submit
5 Wait for review (first-time: 1-3 days, resubmission: usually 6-24 hours)

There's no hard limit on resubmission attempts, but 3+ failures in a short time may trigger risk control. Before each resubmission, make sure you've actually fixed the previous problem.

How Our 7 Cases Mapped to Each Method

Case Curling Severity Method Passed
A Mild Method 1 (30 min) Passed on first try
B Mild Method 1 (30 min) Passed on first try
C Mild Method 1 (1 hour) Passed on first try
D Mild Method 1 (2 hours) Passed on first try
E Moderate Method 1 (4 hours) Passed on first try
F Moderate Method 1 + Method 2 (combined) Passed on first try
G Severe Method 1 + Method 2 + Method 3 (combined) Passed on first try

All 7 passed KYC, and no one needed Method 4 (getting a new passport).

Things That Don't Work

  • Ironing it flat: passports have a plastic layer that melts and deforms
  • Blow-drying it: the heat warps the paper
  • Pressing it with your phone: a phone isn't heavy enough and tends to slide around
  • Taping it under glass: the tape's adhesive seeps into the passport
  • Having a print shop flatten it for you: letting a third party handle your passport risks your information being exposed

FAQ

Q: Does a brand-new passport curl too? A: Yes. Even a passport that's never been used already has a natural curve to each page fresh out of the factory. It's best to flatten it before your first KYC shot.

Q: How long does a flattened passport stay flat? A: With Method 1, it typically stays flat for 1-3 hours. Shooting immediately after flattening is safest.

Q: Can the water misting in Method 2 damage the passport? A: Not if done properly. But the amount of water must be minimal (the A4 sheet should just look "slightly damp"), and you should confirm the paper is moisture-tolerant. Newer passports (under 1 year old) shouldn't use Method 2.

Q: What background should I use when shooting for KYC? A: A solid-color background (black, white, or pure gray) with a clean table surface. Avoid clutter or patterns, as they make AI recognition harder.

Q: Can someone else photograph my passport for me if I can't access it? A: Yes, but they'll need to send it to you — use a secure method (end-to-end encrypted). Don't let a photo of your passport leak to third parties.

Q: Can I use an expired passport? A: No. Binance KYC requires your passport to have at least 6 months of validity remaining. An expired passport will be rejected outright.

Q: Can I use a scanner instead of a phone camera? A: Usually yes, but it carries risk. Scanner light sources are direct and can produce strong glare, and Binance's KYC system may flag scanned images as "tampered." We recommend shooting with a phone in natural light instead.

Q: Do I need to redo liveness verification when I resubmit? A: Yes. Every KYC resubmission requires the complete process again, including the ID photo, selfie, and liveness check.

Q: What if my country's passport has a lot of pages and is extra thick? A: Mainland Chinese passports have a relatively thin 32-page booklet. Japanese/European passports can have 48-58 pages and are thicker, making them curl more easily. Doubling the weight and extending the time usually solves it.

Q: Which page is actually the problem when a passport won't lay flat? A: It's always the bio page (the one with your photo and name). Curling on other pages doesn't affect KYC.

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